Terms Of Booking

1. BOOKINGS

1.1 You can book for any number of courses considering the participant meets the age requirements for those courses. 
1.2 Spaces on each course are subject to availability.
1.3 Stevenage FC Foundation reserves the right to stop accepting bookings at any time. 
1.4 All bookings are taken on a first come first served basis and full payment is required with booking. The closing time is 24 hours prior to the course commencing or earlier if the course is fully subscribed. 
1.5 Payments are taken in pounds sterling. 

2. MEDICAL CONDITIONS

2.1 It is imperative that you inform us of any medical conditions or medication that your son/daughter requires.
2.2 When booking you will be asked if your son/daughter uses an Epi-pen. If you select 'Yes' you MUST bring along a signed letter on the first day of the course. Failure to do so will result in your child not being able to attend the course. 

3. CONFIRMATION OF BOOKING

3.1 Once your booking is complete, a confirmation page will load on your screen informing you that you have a space on the course. This page is printable. You will receive your booking confirmation by email so please ensure you provide a valid email address when booking.
3.2 If the confirmation screen does not load or you do not receive your confirmation email, please contact us immediately to confirm that your booking has been received.
3.3 You'll also receive a confirmation letter from our team within 7 days of the start of your booking. This letter will confirm the information you've provided to us and provide more details about the venue.

If you do not receive confirmation it is unlikely that your booking has been successful so please contact us to avoid disappointment.

4. REFUND POLICY

4.1 We do not issue refunds unless we cancel a course (please see Cancellations)
4.2 In the event of illness or injury where 2 or more days are missed, we will issue you with a Credit Note which can be redeemable against any Stevenage FC Foundation Soccer School. A medical certificate may be required and you will need to contact us prior to or during the course to inform us. Failure to do so will result in a Credit Note not being issued.

5. CANCELLATIONS

5.1 Stevenage FC Foundation reserves the right to cancel a course at any time. In this instance you will be notified at least 48 hours before the course commences and a full refund will be given.
5.2 Refunds will not be issued due to inclement weather unless the whole week is cancelled. We are unable to credit or refund due to illness unless special circumstances

6. Accidents & Injuries

6.1 By booking a place(s) on a Stevenage FC Foundation session; I am consenting for the named person(s) on the booking to take part in physical activities and accept that on rare occasions accidents and injuries may occur to participants.
6.2 Stevenage FC Foundation can accept no liability for accidental injuries sustained by participants during the sessions.


If you have any questions regarding our Terms of Booking then please contact the office via [email protected]